To open a trade account, please contact our sales team via info@primefoods.co.nz.
We’ll guide you through a quick registration process to verify your business details and discuss product categories relevant to your store or distribution channel.

Yes. We work with supermarkets, ethnic stores, distributors, and food service partners across New Zealand.
We also supply selected international partners through our export network.

Minimum order quantities vary by product category and packaging.
Typically, full cartons are required for dry goods, while bulk or mixed cartons may be available for smaller outlets.
Please contact our team for the latest product list and MOQ details.

Yes, we provide nationwide distribution across New Zealand, including both North and South Islands.
Delivery times depend on location — typically within 2–4 business days for most urban areas.

Freight costs depend on order size, weight, and delivery location.
For high-volume or regular customers, negotiated freight terms may apply.
Your sales representative can provide a freight estimate with your order confirmation.

Payment terms are set at the time of account approval.
For approved trade partners, standard terms are typically 7 to 30 days from the invoice date.
New customers may start on a prepayment basis until credit terms are established.

Please notify our customer service or sales team within 48 hours of delivery.
Provide details such as invoice number, product name, and a brief description (or photo if possible).
We’ll assess the claim and arrange a replacement or credit where applicable.

Yes. Along with our own brands such as Prime Fern and NZ Prime Honey, we also import and distribute well-known international brands including National Foods and Rehmat-e-Shereen across New Zealand.

We welcome expressions of interest from potential distributors and regional wholesalers.
If you’re interested in partnering with us, please contact info@primefoods.co.nz with details about your business and the regions you cover.

You can reach us directly at:

E: hello@primefoods.co.nz
T: +64 275 076 678

Our team is available:
Monday to Friday, 9:00 AM – 5:00 PM (NZT).